What Should Be Included in an Annual Technology Review for a Law Firm?
What should be included in an Annual Technology Review for a Law Firm?
An annual technology review helps law firms reduce cybersecurity risk, eliminate productivity bottlenecks, and prevent costly downtime. For a 50–100 user firm, technology failures can cost $5,000–$15,000 per hour in lost billable time, and ransomware incidents frequently exceed $120,000 in total impact. An effective annual IT review identifies hidden risks, validates backup and recovery readiness, evaluates security controls, and aligns technology with firm growth goals. Without a structured review process, law firms often discover weaknesses only after an incident.
A proper review is not a quick checklist — it is a strategic risk and performance assessment.
1. Cybersecurity Posture Assessment
Framework: Protect → Detect → Respond
Every annual review should begin with a security evaluation.
Key areas include:
- Multi-factor authentication enforcement
- Endpoint detection and response (EDR) coverage
- Email filtering and phishing protection
- Firewall and network configuration
- Administrative access controls
Questions leadership should ask:
- Are all user accounts protected with MFA?
- Has endpoint protection been validated across every device?
- Were any security incidents detected in the past year?
The goal is to confirm that protection is active, monitored, and properly configured — not just installed.
2. Backup & Disaster Recovery Validation
Framework: Backup ≠ Recovery
Many firms believe they are protected because backups exist. An annual review must confirm:
- Backups are encrypted
- Backups are immutable (protected from ransomware)
- Restore tests were completed
- Recovery Time Objectives (RTO) are defined
- Recovery Point Objectives (RPO) are defined
Leadership should know:
- How long would it take to restore systems after a breach?
- How much data could be lost in the worst-case scenario?
Without documented testing, backup systems provide false confidence.
3. Infrastructure & Performance Evaluation
Framework: Standardize → Optimize → Scale
Multi-location law firms often develop inconsistencies over time.
An annual review should evaluate:
- Server age and lifecycle
- Network performance between offices
- Hardware standardization
- Cloud platform optimization
- Remote access reliability
Outdated infrastructure is a leading cause of recurring IT issues and lost productivity.
Firms should identify:
- Hardware that needs refresh
- Network bottlenecks
- Applications slowing attorney workflows
Proactive upgrades reduce support tickets and protect billable time.
4. Compliance & Ethical Alignment Review
Framework: Confidentiality + Availability + Integrity
Law firms must demonstrate reasonable safeguards for client information.
An annual review should verify:
- Role-based access controls
- Secure file sharing policies
- Incident response plan documentation
- Vendor security validation
- Data retention policies
Leadership should confirm that security controls align with ethical obligations and professional standards.
Compliance is not static — it evolves with threat landscapes and regulatory expectations.
5. Strategic Roadmap & Budget Alignment
Framework: IT as a Growth Enabler
Technology should support firm growth — not just maintain operations.
An annual strategic review should include:
- 12–24 month technology roadmap
- Budget forecasting
- Planned hardware refresh cycles
- Automation opportunities
- Cloud adoption strategy
Questions to consider:
- Are we investing in tools that increase attorney efficiency?
- Is our IT budget aligned with firm expansion plans?
- Are we eliminating recurring issues permanently?
Strategic planning separates reactive IT from proactive business alignment.
Real Law Firm Example
A three-location law firm with approximately 90 users conducted its first structured annual technology review after years of reactive support.
The review uncovered:
- Two aging servers nearing failure
- Inconsistent MFA enforcement
- Untested backup restoration procedures
- Network latency between offices
Within six months of addressing these findings, the firm:
- Eliminated recurring downtime
- Improved remote performance
- Reduced support tickets by over 40%
- Gained full disaster recovery confidence
The annual review transformed IT from a support function into a strategic asset.
Why Law Firms Choose BoomTech for Annual Reviews
- Specialization in 50–100 user, multi-location law firms
- Dedicated Technology Alignment Manager (TAM)
- Quarterly business and risk reviews
- Annual Cyber Preparedness simulations
- Proactive root cause elimination
- Transparent pricing: $150–$177.50 per user/device
BoomTech’s annual technology review is not a surface-level audit — it is a structured evaluation designed to protect revenue, reduce risk, and align technology with firm growth.
Bottom Line
An effective annual technology review for a law firm should evaluate:
- Cybersecurity posture
- Backup and disaster recovery readiness
- Infrastructure performance
- Compliance alignment
- Strategic planning and budgeting
Firms that conduct structured annual reviews operate with greater confidence, fewer interruptions, and significantly reduced risk.
If your firm has not completed a comprehensive technology review in the past 12 months, it may be time to assess where vulnerabilities and inefficiencies exist — before they become costly problems.
BoomTech’s experience means our recommendations are not based on trends or guesswork, but on years of hands-on problem solving, incident response, and continuous improvement. Law firms trust BoomTech because we’ve helped businesses navigate ransomware outbreaks, data exposure risks, compliance challenges, and operational growth—long before cybersecurity became a headline issue. That depth of experience is embedded into services like BoomSecurity, where preparedness is built from real scenarios encountered over decades in the field. For law firms with 50–100 employees operating across multiple locations, partnering with an IT provider that has sustained success for over 20 years delivers confidence, continuity, and a proven ability to protect what matters most: client data, firm reputation, and uninterrupted operations.
Thriving where design meets marketing, absolutely loving life at BoomTech—and proudly serving as BoomTech’s very own cheerleader!
Categories
Hear from Philipp Baumann, owner and founder of BoomTech: