BoomTech Cut This Accounting Firm’s Annual Downtime From 2 Weeks To Just 2 Days
Does a major update process grind your organization’s productivity to a halt on a regular basis? Don’t let your IT slow you down — BoomTech will optimize your update processes and help you save time, just like we did for this accounting firm.
Two weeks out of every year, this accounting firm’s productivity plummeted to 0%.
Their systems would go offline for 14 days, during which their staff couldn’t work, their clients couldn’t get service, and their IT team would just sit and wait.
The cause of this downtime? Updating their hundreds of databases all at once.
After years and years of this total stoppage in work, the firm’s leadership had had enough — so they called BoomTech.
This Accounting Firm Was Dealing With 2 Weeks Of Downtime Every Year
Is there anything more frustrating than waiting for technology to do what you need it to?
Whether it’s your desktop booting up in the morning, or an attachment loading on an email, you just sit there waiting for it to be ready for you to proceed.
Now imagine that, but for half a month — that was this accounting firm’s nightmare, and they had to live through it every year.
It was the result of their extensive databases. To be specific, this firm operated 400 databases in Microsoft Great Plains. It allowed them to organize, update, and reference immense data sets.
However, there was a downside — once a year, they would have to update all 400 databases at once. During the update process, they wouldn’t be able to access any stored data or store any new data.
Normally, with other system updates, downtime like this can be scheduled to take place overnight, or on weekends, when the users aren’t trying to work. But this firm couldn’t schedule around this downtime.
Why? Because it took two weeks straight to update their 400 databases each and every year they operated like this. During this time, no one on their staff could get any work done.
After a few years, the accounting firm’s leadership decided to look into an alternative option for managing their databases.
That’s When They Called BoomTech
In order to try to minimize the downtime they were experiencing, the accounting firm got in touch with the BoomTech team. They hoped there was some way to deal with the process that would shorten the time frame, and get their users back to work.
When our team came in and evaluated their systems, we determined that the process could be improved by upgrading to a much more powerful server.
We installed the server and migrated 400 databases over to it. With more computing resources on which to rely, the update process would complete much more quickly.
We Cut This Accounting Firm’s Downtime By 85%
Thanks to the new server that we installed, their annual downtime for this update process went from two weeks to two days.
Now, instead of having to deal with a fortnight of downtime, they can schedule their update process for the weekend while their staff members are out of the office.
With our help, this accounting firm gained back two business weeks they had been sacrificing year in and year out.
Their team can work 52 weeks a year without having to worry about critical downtime cutting them off from their databases.
Need Expert Assistance Minimizing Your Downtime?
If there’s one lesson to learn from this accounting firm, it’s that you don’t have to accept downtime as an inevitability. With the right knowledge and skill, system issues can be solved, and downtime can be minimized.
BoomTech will do that for you.
Here’s how to get started:
- Contact our team and arrange a consultation.
- Tell us about your IT problems and annoying downtime.
- We will show you how we will solve these problems, and help boost your team’s productivity.