BoomTech followed up on my issue in a timely manner and were able to identify the issue and get it resolved in just a few minutes. Highly recommend them for your support needs.
James responded to my ticket and was very knowledgeable and patient. He was able to remedy some unique issues and get me back to work promptly. On a scale of 1 - 10, James is any easy 12!
James was prompt to respond to my support ticket. He knew exactly what the problem was before we even talked. While waiting for the update to complete we had an amazing conversation. He is extremely knowledgeable and easy to talk to. He even called back 30 minutes or so later with some other possible solutions. He followed up two days later to see how things were going. GOLD STARS ALL AROUND FOR JAMES!!!
I've worked for this company a couple years back, and these are the kindest, most professional and knowledgeable technicians around! Philipp is a great leader and role model and works really hard to understand his clients to meet and exceed their needs.When you work with Boomtech, you are in capable and caring hands!
I really appreciate how knowledgeable, patient, and efficient James was in updating and correcting the problems in my computers - both my desktop and laptop. Not only did he perform updates and correct the problems they were having, but he took steps to avoid problems with them in the future and gave me a few quick tips in using the new functions to maximize their benefits in my work. Thank you so much!!!!
Noah was very helpful in setting up my new accounts for me. Very patient, and took his time in making sure it was set up correctly. Also followed back up later in the week to make sure it was all working and didn't need further help. Great Service!
Noah with Boomtech is always super helpful, very kind in his words and speaks to you professionally and is always quick to help and gets what we need done or help with taken care of in a timely manner.
At BoomTech you will find a team of IT pros who will handle your needs, protect your devices and make sure your data is properly backed up. They are professional, reliable and a pleasure to deal with.
I have been working directly with Philipp Baumann (its CEO) for over ten years and I am proud to say that both he and his company are an enormous value to my law firm. BOOMTECH I.T. will solve any of your I.T. issues and maintain your systems at a fair cost. If your company could benefit from having the best I.T. company protect its systems, please contact Philipp. After speaking with him and learning what his company can do for yours, you’ll be glad you did.
Boom Tech has been our IT consultants for almost ten years. Phillip and his team have been professional, competent and responsive regarding the implementation and oversight of our IT security as well as our hardware upgrades and software advances.We feel very secure with the systems that are in place and recommended by Boom Tech. Our data is valuable and the fear of losing anything, or even everything, due to a catastrophic failure to our power sources, or through some other means, is no longer an issue.I am confident in recommending this company to my colleagues. The level of competency and professionalism that Phil and his team have exhibited during our ten years of partnership offers the freedom from worry regarding all of our IT support systems.
Boomtech has provided our company a seamless integration to all of our IT needs from setting up and maintaining servers and user computers, providing multiple e-mail solutions, off-site data back-up and technical support. Boomtech has a helpful and knowledgeable staff hat have always been willing to offer their expertise to help us grow with our computer needs.Eric FernonV.P. Mall Development & MarketingSmartlite
Excellent company filled with hard-working, smart, and caring people. They have handled my company's tech needs for most of the last ten years and I can't remember a single day that we've been down. I highly recommend Philipp and his team. Thank you, Boomtech!
